Frequently asked questions
Where are your candles made?
All of our candles are handmade by Nicole in East Providence, Rhode Island.
What is the benefit of 100% soy wax?
Soy wax burns cleaner and more evenly than traditional paraffin wax, producing less soot and helping keep your space cleaner. It’s made from renewable soybeans and contains no unnecessary additives, making it a simple, more natural choice for everyday use. Because it burns at a lower temperature, soy wax also helps your candle last longer and release fragrance gently over time.
What are the best burning practices for my candle?
For the cleanest, longest burn, allow the wax to melt fully across the surface during the first burn (about 2–3 hours). This helps prevent tunneling and keeps the candle burning evenly.
Before each use, trim the wick to about ¼ inch and keep the candle away from drafts. Avoid burning longer than 4 hours at a time, and always allow the wax to cool before relighting.
Proper care will help your candle burn more evenly and last longer.
When will I get my order?
We process orders quickly and typically ship within 1–3 business days. However on seasonal launches order processing may go up to 5 days due to the influx of orders. Delivery usually takes an additional 1–5 days depending on your location. Once your order is on its way, you’ll receive a shipping confirmation email with tracking information.
Do you offer local pickup?
Yes! Local pickup is available. If you’re nearby, simply select the local pickup option at checkout. You’ll receive an email with pickup details once your order is ready.